I've received a vacuum packed cushion - what should I do?
Remove the plastic outer wrapping and “plump up” the cushions (like you would when trying to get fullness back into your bedroom pillows).
As the cushions have been vacuum packed do not expect the cushions to regain their fullness immediately after opening. It can take up to a week for them to return to their normal level of padding/fullness. Plumping them from time to time during the first week will facilitate this.