What our customers say
We would welcome your feedback on our service and website. Please email us your comments on web@mostyns.co.uk
"The curtains were delivered before I got my despatch confirmation! How great is that. Lots of text communication to keep me informed of my delivery and I even had options of when to deliver which meant I could make sure someone was home.
The curtains themselves are better than I thought. The colours are wonderful and the material soft and hangs beautifully. The curtains were easy to hang with really helpful instructions.
Great service will definitely use again and recommend to others. One very satisfied customer."
Joanne
(Crewe)
"I found the service from initial planning to the actual fitting of curtains for my new house to be excellent. The staff provided a very professional and tailored service plus were really focused on achieving our individual requirements for every room. I did lots of comparisons and found the choice, range, quality and price of fabrics and finishings to be exceptional. I strongly recommend Mostyns."
Marianne
(Christchurch)
"The curtains are up and look lovely. I was very impressed with both the service and help I was given. The curtains arrived earlier than I expected too which was an added delight. I will definitely recommend you to anyone looking for new curtains."
Wendy
(Hereford)
"Hi, my curtains arrived and i'm really pleased with them. I have recommended Mostyns to my friend who is looking for curtains for her lounge. I thought your customer service was excellent. Many thanks"
Cheryl
(Surrey)
"Thank you - order was just what we needed. However, did have a hiccup with the online payment - it was rejected by Shopper@worldpay because I hadn't put in the three digit security code. Otherwise great and I would use Mostyns again."
Jane
(Gloucestershire)
"My feed back is that the curtain purchased was just what I wanted and is very good quality. The curtain pole I was a little disappointed with because it was in two halves and there was no mention of this on the website. The pole was for the one above mentioned curtain over a patio door so I could not have a middle support, otherwise the curtain would not close, obviously the join is a weak point and the pole bows a little at the join. The quality of the pole is very good and is perfect for a pair of curtains, however, I would not have purchased it if I had known that the pole was 2 x 120cm."
Jane
(Leicester)
"Thank you for my beautiful curtains - they are fantastic and fit absolutely perfectly - superb service. with kindest regards and thanks"
Jayne
(Powys)
"My curtains arrived this morning, stunning, and the right size. Very pleased with the product, Fantastic service, many many thanks to you for sorting everything out for me. Mostyns have my highest praise, my thanks to the whole team well done."
William
"My curtains arrived this morning, stunning, and the right size. Very pleased with the product, Fantastic service, many many thanks to you for sorting everything out for me. Mostyns have my highest praise, my thanks to the whole team well done."
William
(Cornwall)
"What a wonderful website. It has saved me hours of traipsing around looking for suitable fabric."
Beryl
(Notts)
"Received the curtains today - many thanks. Very pleased with them, shortened just right, and received so quickly."
Jill
(Devon)
"Thank you for the quick turnaround - I was amazed that three sets of curtains came within 4 days of ordering them, especially considering the eyelets had to be added. Great communication too from order right up to texting me the delivery time! "
Lydia
(Bucks)
"My order arrived exactly on time as you advised. Can I please advise you that I am extremely happy with my purchase from the order process to the delivery and the goods themselves....all have been excellent and I will definitely use your Company again, furthermore I will be recommending you to all my friends and family. Why go trawling the shops when you provide such excellent service and goods at such competitive prices. The timings you gave for the delivery were spot on ....if only all businesses followed your lead. Once again many thanks for such an excellent service and lovely curtains."
Pamela
(Liverpool)
"The products I received were of beautiful quality, both readymade and custom made and Pat at Head Office has an excellent telephone manner."
Mrs Jacobs
(France)
"My curtains have arrived and I am delighted with them. They look really good and are well made and of good quality. Thank you"
Pam
(North Yorkshire)
"I wanted to say what great service I had from all the people I dealt with at your company. I certainly would use Mostyns again!"
Ross
(Austria)
"Have received my part order end of last week as scheduled and to say, that I am very pleased with the goods and service that I received. Many thanks again for your help, I would definitely recommend the company to friends etc. excellent service and good quality goods."
Carol
(Warwickshire)
"The curtains arrived safely and look great. Very impressed by the efficient, polite and friendly service. I would definitely recommend Mostyns."
Sue
(East Sussex)
"My curtains have just arrived this morning. A huge thank you for a quick and efficient service, superb quality. I will certainly recommend Mostyns to anyone looking for curtains and will be using you again."
Chris
(Shropshire)
"Thank you for my order it was delivered to me on wednesday. Excellent bedding, well worth the wait!!!"
Maureen
(Nottinghamshire)
"I received my curtains today they are beautiful I am so pleased I ordered them. Your website is easy to follow with all the information on how to measure your curtains so you cant go wrong. I did not expect my curtains to arrive so soon, your delivery service is excellent, I will certainly recommend Mostyns to all friends and family. I am a happy customer and will return again."
Vivien
(Scotland)
"Curtains are lovely thank you - perfect fit and the special heading you did is excellent."
Andrew
(Canterbury)
"I have to say they are perfect for where I want them and seem very good quality and certainly good value. Thank you"
Helen
(Kent)
"Hello There just to say thank you for the excellent curtains and a first rate service - I was so impressed that you made them up for me when there were none in stock. I had thought this personal, caring service had long died out, Well done Mostyns"
Jane
(North Yorkshire)
"Staggeringly good service with both items perfect as described on tin. Thank you"
Judith
(West Yorkshire)
"Curtains arrived swiftly and in perfect condition. I am very pleased with my purchase and the level of service given. Thank you"
Liz
(Southampton)
"REALLY impressed. Very speedy delivery and the curtains look great - as does the pole. Excellent web site, easy ordering - will definitely be back to you when I decorate the next (10) rooms!"
Susan
(Hereford)
"I have received these curtains today and they are lovely, thank you very much"
Tracy
(West Yorkshire)
"What fantastic curtains the quality is fantastic would definately use again customer service on the phone was excellent also thank you "
Caroline
(Bristol)
"Just a short email to say a big thank you for your fantastic service. We have now received the replacement set and they are all hung and look beautiful. Your prompt action regarding the returned set was very efficient and just confirmed the spot on service that we had received to that point. We shall be recommending you to family and friends as a tried and trusted on-line business. We will also be returning ourselves when our lounge curtains come up for renewal in the not too distant future. Again a big thanks and well done on an excellent service."
Gina
(North Yorkshire)
"Just a quick note to say how pleased I am with my new curtains . Just hung them and they look beautiful. Fast delivery , easy site to use - well done to all of you. Will definitely save you in favourites ,"
Linda
(Oxford)
"I have received the order and I am happy with the service, well packed and I really like the look of the curtains. The fabric and colour of the curtains appreciated by us. I now want to order another set of this for the other bedroom"
Maria
(London)
"Thanks you for my order. Arrived this morning. Very please with curtains and cushions - fitted beautifully. Pleased with ease of ordering of website, product and service brilliant. All in all a very pleased."
Sue
(Devon)
"Nice quality curtains, easy care and look good. Thank you. "
Valarie
(Wimborne)
"As promised,update on my opinion of your service. I was very impressed to receive my parcel yesterday, only 2 working days after I ordered. Excellent!!!"
Brian
(Kent)
"I just wanted to let you know how good your customer service is. I ordered the door curtain on Monday lunchtime and it arrived on Thursday. It was well-packaged and excellent quality, thank you."
Ruth
(Norfolk)
"Received curtains today - would just like to comment how quick and efficient delivery was - no hassle ordering and received curtains in record time - well done."
Barbara
(Eastbourne)
"Very pleased with my purchase. Quick delivery."
Caroline
(Flintshire)
"Thank you. Goods received as stated. Efficient and effective service."
Jenny
(Wiltshire)
"I would like to say thank you mostyns for a great service... i ordered on a Saturday, you dispatched on Tuesday and they arrived on Wednesday!!! wow!! now thats what i call service. The curtains are wonderful. They make my room look warm and comfortable. I love them. Thank you. I will certainly be telling all my friends about you. "
Julie
(Salisbury)
"Excellent Service. The wife was over the moon,the curtains & cushions,were exactly as advertised on the internet,even to their colour. And of course one of the main features was their Price. When we lived in Plymouth,we shopped with you and we will certainly be back again. Many thanks to you and your staff."
Michael
(Cornwall)
"Thank you, curtains were delivered today and I just wanted to say how pleased I am they are beautiful."
Angela
(Manchester)
"I just ordered a pair of curtains from you after searching through a lot of sites with curtains. Thank you for your range which made me inspired and your sale prices are brilliant too."
Louise
(Wiltshire)
"I am very impressed with the service I have received and speed of delivery."
Margaret
(Gosport)
"Many thanks for the prompt delivery of my curtains which are lovely, they are exactly as seen on your website which is brilliant."
Celia
(Devon)
"I would just like to thank you for your efficient service, I am very happy with my recent order and how quickly it was despatched out to me. I will definately be recommending you to my friends."
David
(Cleethorpe)
"Thank you very much for my curtains - I am over the moon with them. I will definitely be purchasing again from your site when requiring more curtains and will be recommending your site to friends and family. Thank you for a speedy delivery."
Caroline
(County Durham)
"Thank you for my order. It's the first time I have used your website which was easy to navigate and with the very helpful guide to measuring curtains and blinds. The curtains look good!"
Hillary
(Devon)
"Thank you very much my order arrived on Monday. Excellent service which I would certainly use again."
Jane
(Devon)
"Received my order yesterday and I am delighted with the curtains, great price and service. Will definitely recommend your website to friends and family."
Jenifer
(Sutherland)
"My order arrived promptly and my curtains are now hanging in their place. Thank you for your very efficient service. "
Jennifer
(Hampshire)
"Thank you so much for the fantastic curtains. I am so pleased with them and the service I received has been first class."
Helen
(Verwood)
"Thank you for the very prompt delivery of my curtains and I have to say that they are better than expected, I was a little wary of ordering online but I am very happy. Many thanks."
Kathy
(Kent)
"It gives me great pleasure to inform you that I find your online service to be the best I have ever received, with promises never being broken and regular updates as to my orders progress. This is my second online order from you and each time everything from start to finish has been carried out in a very professional manner, the carriers you use deliver the goods in undamaged boxes and the speed with which items arrive is a real credit to everyone concerned.
I will not hesitate to recommend your company to friends, and will continue to shop with you when further items are required."
Peter
(Newport, Isle of Wight)
"It has been a pleasure to deal with you!! Initially I had problems when trying to use the on-line ordering (a technical issue and not user error I found out), and ended up ordering by phone. The member of staff was very friendly and helpful. When a stock availability problem was found you e-mailed me straight away to let me know the additional waiting time and asked if I wanted to cancel the order because of this. I didn't, and the goods came today - much faster than the estimated time and on the same day as this e-mail. Excellent service!
I placed an order with you because the item was much cheaper than anywhere else I have looked, but got a service that was 5 star. I will recommend your service to others and I will certainly look to order from you again.
Many thanks for brilliant customer service "
Allison
(N Somerset)
"Thank you for the extremely efficient way in which my order was processed and delivered. The quality of the goods is excellent and any future requirements I may have I will not hesitate to contact you again. Many thanks."
Barbara
(Lincs)
"Order received. The curtains and tiebacks are already fitted and look fantastic. The cushion completes the look. I will add your website to my favourites and definitely order again in the future. Thank you for an excellent service."
Elizabeth
(Stirlingshire)
"Many thanks for my order. I am delighted with my purchase and also the service I have received. All that I ordered was in stock and was despatched and packed to a high standard."
Jayne
(Birmingham)
"What a speedy service. Very pleased with my purchase. Lovely fabric."
Lesley
(Notts)
"I'm most impressed with the speed of delivery on this order. It was actually delivered less than 24hours from ordering. Well done!"
Sylvia
(Essex)
"Many thanks for my order. I am delighted with my purchase and also the service I have received. All that I ordered was in stock and packed and despatched to a high standard."
Jayne
(West Midlands)
"You did well! Site was easy to use, delivery was hassle free. Thanks"
Elly
(Cornwall)
"We are delighted with the curtains, thank you"
Hilary
(Cumbria)
"Thanks so much for these curtains which arrived quickly and i am delighted with. "
Barbara
(Cornwall)
"Just wanted to say thank you. Very pleased with the quality and how quickly they arrived. Your site is very accurate and liked the way the curtains were displayed in the gallery, it was very helpful."
Caroline
(Hampshire)
"Just received our order and wanted to say a huge thank you as the curtains and accessories are wonderful! The material is just perfect!"
Chris
(Wiltshire)
"I phoned yesterday morning as I had technical problems ordering and have just received my curtains! I would just like to say I am absolutely amazed, stunned and impressed with the service. Thank you very, very much indeed for all your help."
Debbie
(Bradford)
"May I say that I was very pleased wit hthe curtains that I ordered. The quality and service that you gave were excellent."
Dee
(West Sussex)
"I just wanted to say what excellent service you provide. Thank you very much."
Denise
(Halifax)
"I wanted to say how pleased I am with the service you have provided. I am pleased I tried your online service, thank you for taking the trouble."
Hilary
(Southampton)
"As usual extremely pleased and will be recommending Mostyns to our clients."
Jackie
(Essex)
"My curtains arrived today. That was very quick delivery and I am thrilled with them. The comments I have had from friends who have seen them on the windows have been that they are elegant and make the room look very warm. The colours are great in them and they are good quality. Thank you for your assistance."
Jan
(Scotland)
"Curtains have been delivered today before 9am. Considering I only ordered them at 4pm on Monday I am very impressed with the speed of your service. "
Judith
(Lancashire)
"Excellent service. Order to delivery 3 days inc weekend. Lovely quality curtains. Well done."
Karen
(Devon)
"Just to say we were highly impressed with Mostyns on our recent order. Helpful staff, easy to use website and really great delivery. The curtains were lovely too!"
Kate
(Hereford)
"I have received my order and put the curtains up and must say they look fantastic!"
Lesley
(Coventry)
"The lady I spoke to was very helpful, polite and efficient - many thanks for that. And many thanks for such good and prompt service!"
Lyn
(Devon)
"Order received today - thank you for very prompt and efficient service and good curtains."
Sarah
(Surrey)
"Thankyou to you and your team for such prompt service :-)"
Shelley
(Wiltshire)
